Mural

4.6 (1,595 reviews)

A structured digital whiteboarding platform built for workshop facilitators and enterprise teams who need more control than a blank canvas provides.

Excellent for guided workshops and strategic planning, weaker for high-fidelity design workflows compared to FigJam.

Collaboration Diagrams Templates Visual Editor Workflow Project Management Creative Tools Wireframes

Analysis based on product data, pricing structure, traffic signals, and public user sentiment.

Visit Website

Share this tool

Facebook X

LinkedIn Reddit

WhatsApp Telegram

Who Should Use Mural?

Typical users

Design thinkers, agile coaches, and strategy consultants working within mid-to-large organizations.

Maturity fit

scaling to advanced

Choose this if…

You need strict control over participant permissions during live sessions
Your priority is structured design thinking frameworks over freeform sketching
You operate in a highly regulated industry requiring Enterprise-grade security and compliance

Skip this if…

You are a small design team already using Figma for your primary workflow
You need a lightweight, ultra-fast tool for quick personal notes
Your workflow requires advanced technical diagramming features found in Lucidchart

About Mural

Mural is a collaborative intelligence platform designed for visual problem-solving. It provides a digital canvas where distributed teams map out processes, run workshops, and manage projects using a library of frameworks and templates.

Official profiles

X (Twitter) LinkedIn Facebook Instagram

What it actually does

It allows teams to create shared visual workspaces using sticky notes, shapes, and connectors. It includes specific tools for meeting leaders, such as timers and private voting, to keep sessions productive and focused.

What makes it different

Unlike general-purpose whiteboards, Mural prioritizes the facilitator role. Its Facilitation Superpowers allow a moderator to lock elements, summon participants to specific areas, and manage what others see, making it more of a structured workshop tool than a freeform drawing app.

Infinite canvas navigation Real-time multi-user editing Facilitation Superpowers (timer, voting, private mode) Mural AI for content generation 300+ template library Enterprise-grade security (SSO, SCIM) Integration with Microsoft Teams, Slack, and Jira

Ratings across the web

4.6 (1,595 reviews)

G2 1,460 reviews

4.6/5

Capterra 135 reviews

4.5/5

Ratings aggregated from independent review platforms.

Key Features

Facilitation Superpowers

Gives moderators control over the participant experience to prevent distractions during live sessions.

Mural AI

Summarizes sticky notes and generates mind maps to speed up the synthesis of brainstorming data.

Private Mode

Allows participants to add ideas anonymously and hidden from others to prevent groupthink.

Custom Templates

Enables teams to standardize their own methodologies and repeat successful workshop formats.

Content Library

Provides a repository of reusable icons, shapes, and frameworks for consistent documentation.

Infinite Canvas

Offers unlimited space for complex, multi-phase project mapping without hitting edge limits.

Pricing

Free

3 active murals
Unlimited members
Standard library and templates
One-click visitor sharing

Team+

$9.99 per user/month (billed annually)

Unlimited murals in one workspace
Privacy control for murals
Facilitation Superpowers
Standard support

Popular

Business

$17.99 per user/month (billed annually)

Unlimited guests
Single Sign-On (SSO)
Priority support
Full facilitation feature set

Enterprise

Custom annual

SCIM provisioning
Advanced security and administration
Multiple workspaces
Dedicated success manager

Pricing checked 6 months ago

Pricing guidance

Best plan for most users: The Business plan is the most practical choice for professional consultants because it includes unlimited guests and SSO, which are essential for client-facing work.

Free plan enough? No — the 3-mural limit makes it viable only for small, internal projects or personal brainstorming.

Upgrade when:

When you need more than 3 active boards
When you need to invite external clients as guests without paying for full seats
When your IT department requires SSO for security compliance

Watch out for:

The Free plan does not allow for private murals; all content is visible to everyone in the workspace.
Guest access is restricted on the Team+ plan, often forcing users to pay for full seats for occasional collaborators.

Premium positioning justified by deep facilitation features and enterprise-grade security.

Pros & Cons

Strengths

Superior workshop control
The ability to summon users to a specific view and lock elements makes running large-scale remote sessions significantly smoother than in less structured tools.
Strong enterprise compliance
Offers more granular security and administrative controls than many smaller competitors, making it easier for IT departments to approve.
Methodology-driven templates
The library is built on proven design thinking and agile methodologies, providing immediate structure for teams new to visual collaboration.

Weaknesses

Steep learning curve for guests
Occasional users often find the navigation and toolbars overwhelming, which can eat into workshop time as people learn the interface.

Affects: External clients and occasional collaborators
Performance lag on large boards
Boards with hundreds of objects or high participant counts can become sluggish, especially on older hardware.

Affects: Large teams running complex, long-term projects
Cluttered UI
The interface prioritizes feature depth over minimalism, which can distract from the creative process compared to cleaner alternatives like FigJam.

Affects: Users who prefer a distraction-free environment

Real User Sentiment

Users generally respect Mural for its professional-grade workshop tools but often find the user experience less fluid than its competitors.

Users tend to like

Facilitator tools like the timer and laser pointer
High-quality, methodology-based templates
Granular control over what participants can edit

Users commonly complain about

Clunky navigation and zoom mechanics
High cost per seat for small teams
Difficulty for first-time guests to get started quickly

Recurring tradeoffs

You trade a simple, intuitive UI for advanced session management and control.

Happiest users

Professional facilitators and enterprise project managers who need to lead structured group sessions.

Often frustrated

Individual creators or small startups who find the tool over-engineered and the pricing model restrictive.

Use Cases

Agile Retrospectives

Teams use sticky notes and voting to identify sprint improvements in a structured format.

Client Discovery Workshops

Consultants lead sessions using Facilitation Superpowers to keep clients focused and on track.

Strategic Roadmapping

Product managers map out multi-quarter plans using connectors and pre-built frameworks.

User Journey Mapping

Designers visualize customer touchpoints across a complex ecosystem with collaborative input.

Brainstorming

Distributed teams generate ideas in Private Mode to ensure diverse input and avoid groupthink.

Frequently Asked Questions

How does Mural compare to Miro?

Mural is generally better for structured facilitation and workshops due to its 'Superpowers' that give moderators more control. Miro offers a smoother user interface, a larger integration ecosystem, and better features for technical diagramming. Choose Mural for guided sessions and Miro for ongoing, freeform project work.

Is Mural free to use?

Mural offers a Free plan that includes unlimited members but limits you to 3 active murals. To get unlimited murals, private boards, or advanced facilitation features, you must upgrade to a paid plan starting at $9.99 per user/month.

Can I invite external clients to a Mural board for free?

Only on the Business and Enterprise plans. The Team+ plan requires you to pay for a seat for most collaborators, whereas the Business plan allows for unlimited 'Guests' who can collaborate on specific boards without an additional fee.

Does Mural integrate with Microsoft Teams?

Yes, Mural has a deep integration with Microsoft Teams, allowing users to add a mural as a tab in a channel or open a whiteboard directly during a live Teams meeting for real-time collaboration.

What are Facilitation Superpowers?

These are a set of tools designed for meeting leaders. They include a timer to keep sessions on track, a 'Summon' feature to bring everyone to the same part of the board, a voting tool for decision-making, and a 'Private Mode' to hide contributions until the facilitator reveals them.

Is Mural secure enough for enterprise use?

Yes, Mural is built for enterprise needs, offering SOC2 Type 2 certification, SSO (on Business and Enterprise plans), and SCIM provisioning. It is often preferred by IT departments in regulated industries like finance and healthcare.

Why trust this page?

This evaluation combines product positioning, pricing analysis, traffic and market signals, and public user sentiment into a single decision-support page. Content is generated editorially — not copied from the vendor's website.

Funding & Company

Founded

2011

Stage

Series c

Total Raised

$195.63M

Latest Round

Series C (Jul 2021)

Notable Investors

Insight Partners Tiger Global Management Gradient Ventures Radian Capital Intel Capital Slack Fund

Mural has raised a total of approximately $195.6 million, culminating in a $50 million Series C in mid-2021 that valued the company at $2 billion. This significant funding from top-tier investors like Insight Partners and Tiger Global indicates strong market confidence and provides a substantial runway for product development and market expansion, suggesting good stability for potential customers.

Full funding report high confidence

Market Signals & Traffic

Estimated visits, global rank, geography, traffic sources, monthly visit trends, and organic search keywords (Similarweb)—on a dedicated page built for depth and search.

Estimated visits: 2,147,952
Global rank: #23,388
Snapshot: Apr 2026
Traffic trend: Steady